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FAQ

Read our FAQ's to learn more about referrals, appointments and our practice.

If there's anything you'd like to know, but can't find the answer to, please reach out to us!

  • What are your fees?
    A standard 50 min face to face OR telehealth appointment is $215. You may be entitled to rebates through Medicare or your Private Health Insurer.
  • Can I get a rebate from Medicare?
    You may be eligible to claim Medicare Rebates for up to 10 individual psychology sessions per calendar year. To be eligible, you must have a valid Medicare card and a current Mental Health Treatment plan which can be completed by your GP. The current Medicare rebate in 2024 is $93.35 per session.
  • Do you offer private health rebates?
    We offer a HICAPS service which allows you to claim an on-the-spot rebate for your psychology session. Your eligibility for a rebate and the rebate you receive, will be dependant on your level of extras cover. Please contact your insurer prior to attending your appointment to confirm your eligibility.
  • Can I claim rebates from Medicare and my Private Health Cover at the same time?
    No, you can only claim for Medicare OR your health fund for any one session. Instead you can process claims for some sessions through Medicare and other sessions through your health fund (if eligible).
  • Are you accepting new clients?
    Yes, we are accepting new clients. The wait time for initial appointments is currently less than 2 weeks.
  • How long will my appointment be?
    A standard appointment at the Mind & Movement Co is 50 minutes.
  • Do you offer telehealth appointments?
    Yes we do offer appointments via phone or video link.
  • Where are you located?
    We are located at 55A Old Cleveland Rd, Stones Corner. To access our practice, enter through the glass sliding door at street level and walk up the stairs to level 1.
  • Where can I park?
    Unmetered, 2 hour street parking is available in surrounding streets. There is free 2 hour parking above the Aldi (entry at 56 Cleveland St) for customers of Stones Corner Village. There is also paid parking available in the EasyPark car park located at 19 Stoneham Street.
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